Insights > Entergy Arkansas Storm Update – 5/29/24 11:30am
May 29, 2024
Crews continue to work to restore power to Flippin.
Multiple storms swept through the state on May 24 and 25, causing massive power outages, collapsed power transmission structures, broken power poles and caused significant property damage.
Entergy Arkansas began work as soon as the storm passed and has restored approximately 47,000 outages. Multiple tornadoes have been confirmed in northwest Arkansas, causing widespread damage. In addition to broken utility poles and downed wires, substations and transmission structures were damaged, many of them in hard-to-reach areas. The Flippin service area was the most affected, suffering extensive transmission damage.
Entergy Arkansas would like to express our sincere gratitude to those who worked around the clock to safely restore power. Nearly 1,000 workers – including Entergy Arkansas vegetation crews, scouts, contractors and mutual aid resources from out of state – have been working on site. Restoring power as quickly and safely as possible is our top priority, and we appreciate your patience.
In keeping with our commitment to powering our customers' lives every day, our crews are rebuilding the system with thicker, sturdier poles. In some cases, concrete poles are used to improve system infrastructure and make it more resilient.
If your home is damaged and you will be without electrical service for a period of time, or you are making necessary repairs to your electrical equipment, please contact 1-800-ENTERGY. Our customer service team hopes to restore your service as soon as you are ready. For more information, visit entergy.com/damage
We want to keep you informed and in control. Please visit myentergy.com to ensure your account information is updated to receive important notifications from Entergy. The best way to obtain information about outages is through Entergy's View Outages page on our website. Additional resources for your convenience:
- Visit Entergy.com/app to download the app for your smartphone, or visit the Entergy Storm Center to stay informed about our recovery progress.
- Sign up for text message alerts. Text REG to 368374 from your mobile phone or visit Entergytext.com.
- Follow us on Facebook and Twitter @EntergyARK.
- Follow local news media such as radio, television and newspapers for the latest happenings.
Thank you for being a valued Entergy Arkansas customer. Our thoughts are with you as you continue to recover from the effects of these devastating weather events.
