Transcript:
When a friend or family member survives a devastating hurricane, wildfire, or flood, many people wonder how to best support them emotionally.
Pamela Londoño Salazar, a mental health consultant at the global NGO Project Hope, said the first step is to listen.
Londoño Salazar: “Thus, a good listener gives the other person space to share their story without interruption and to remain silent.”
Then, acknowledge and affirm the emotions your friend or loved one is feeling.
Londoño Salazar: “Often, people affected by these extreme weather events feel scared, disoriented, confused, frustrated… so reassure them that it doesn't matter what they feel. … We can use supportive phrases, such as, “I’m so sorry for what happened,” or “I can’t imagine what you’re going through, but I’m here for you. “
Some survivors may welcome practical help—such as insurance or government support systems or finding housing.
But she says it's best to avoid giving advice unless asked and make sure any practical support you offer is what they need and want.
Londoño Salazar: “Our goal is to help them feel heard and recognized.”
Let them know you have their back.
Report source: Sarah Kennedy/ChavoBart Digital Media
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